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Customer Relationship Management
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Finally....A
Robust, Yet Affordable CRM System
From your account representatives to your call center, Mobile Sales
Suite/CRM is a complete solution designed to increase sales, deliver
exceptional customer service and provide a wealth of information about
your leads, prospects and customers. Whether working online or offline,
in a stand-alone environment or integrated to external business systems,
MSS/CRM is a robust sales solution at a fraction of the cost of competitive
products. MSS is built on the robust Lotus/Domino plaftorm.
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Centralize Customer Information
Allow your customer service representatives and remote sales
force to share all customer information from the same database.
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Instant Notification
Assign activities so all responsible parties are "in the loop".
Email notifications, calendar entries and "to do's" are all
integrated with MSS/CRM. |
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Work the Sales Cycle
Create and track opportunities for leads, prospects and customers.
Multiple sales cycles allow users to walk through the appropriate
steps to close the deal. |
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Use One Product Catalog
One database stores your product information, customer and pricing
information and marketing information. Accessible through the
MSS/CRM client or on the Web for an online product catalog.
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The screen shots you see above are a small selection of what's included
in the entire application.
MSS/CRM is a complete CRM solution with lead, customer and opportunity
management, sales resources, product catalog, corporate knowledge
base, competitor tracking and activity assignment. In fact, MSS/CRM
not only helps your organization work the entire sales cycle - from
leads to customers; it also creates a centralized knowledge area to
store sales tools and corporate information. Since all the modules
are tightly integrated with one another, you have everything you need
to provide better customer service, determine why you're winning or
losing business, and improve the way knowledge is shared though out
your organization.
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